Returns

14 days to decide.

If something is not right, start your return yourself in the portal. Unworn and in original condition.

How it works

  1. Register the return

    Enter your order number and email in the portal, pick the piece, give a reason.

  2. Send the parcel

    Pack it safely and send it to the address below. Return shipping is covered by you.

  3. Get your refund

    Once it arrives and passes inspection, we refund within 14 days to your payment method.

Start your return

Return address

PrimeSupply
Holzschuhmacherstr. 1
33428 Marienfeld
Deutschland

Your statutory right of withdrawal is not affected. Details in the withdrawal policy.

Questions about your return?Contact us